A single network with a global reach
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With offices in Lagos, Nigeria and representing various airlines, we are part of the worldwide APG network and equally one of the region's leading airline GSA representation organisations. APG Nigeria not only provides airline representation services but also BSP services to airlines and also runs APG's interline e-ticketing platform.
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More than a GSA, APG offers a holistic approach to airline distribution, offering not only airline representation but also interline e-ticketing solutions, fare filing, BSP support services, payment solutions with UATP as well as other airline distribution solutions, all aimed at maximising an airline's revenue potential whilst also maintaining strong yield levels
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The following services are all provided as standard
- Dedicated telephone numbers answered as the airline
- Helpdesk/Group desk support for local travel agents
- Call Centre assistance for passengers
- Installation of the airline’s own CRS
- Ticketing facilities either via airline’s CRS or BSP
- Processing of invoices/local taxation as required
- Full TSR reporting plus monthly reconciliation
- Handling of customer issues and claims
- Signage of the airline within the APG office
- Display and distribution of promotional literature
- Helpdesk/Group desk support for local travel agents
- Call Centre assistance for passengers
- Installation of the airline’s own CRS
- Ticketing facilities either via airline’s CRS or BSP
- Processing of invoices/local taxation as required
- Full TSR reporting plus monthly reconciliation
- Handling of customer issues and claims
- Signage of the airline within the APG office
- Display and distribution of promotional literature